Service

With our knowledge of processing a wide range of commercially significant LED tubes, we can supply all types and sizes of LED tubes. We listen to the needs of our customers in order to provide the best possible products and service.

Design
Once the types of the LED tubes are determined and the technology is chosen, our team of experienced, skilled design engineers can go to work. Calling on the very latest technology in terms of computer aided design systems, each project is specifically engineered to meet local conditions, quality standards and environmental requirements.

Purchasing
Our aim is to achieve greater efficiencies and value for money in the procurement of raw material and equipment. Every effort of us is made to maximize local supply ability to enable optimum cost savings.We use these flexible procurement policies and enable the LED tubes to meet even the most demanding client requirements.

Shipment
Our transportation and documentation specialists  will arrange everything to ensure your LED equipment arrives on time and in perfect condition. 

Pre-sales Service
Based on product use and requirements from our customers, we will make a thorough analysis and   provide the most detailed, best quality and price ratio proposal. Our customers can also get pre-sale service from our website, email our sale team or our support hotline.

After-sale service
Three-year warranty for the whole system except human factor and force majeure. Three-year quality warranty, lifetime maintenance, and guarantee the maintenance time in contract. During the warranty period: we will work to solve problems that may occur by phone, fax or e-mail. We will update the software free of charge. If a problem occurs due to the product quality problems caused by design, manufacturing, installation technology, materials, the replacement and maintenance is free. The damage caused by force majeure (flood, fire, earthquake, war and so on) as well as man-made disturbance should be coordinate by both sides to solve the problem.

If you're interested in our products or have any questions about it, please let us know. Don't hesitate to contact us!